Because Covid virus transmission is currently at the "Medium" level, mask wearing is now optional but strongly recommended for both passengers and drivers. This is subject to change should transmission revert to the "High" level. This message was updated on June 23, 2022.

Service Alert Updates


Most years in early August, visitors and residents are invited to participate in an Island Explorer onboard passenger survey.

A report summarizing survey results from 2008 through 2022 is available for download. This document includes a full transcription of passenger comments from 2022.

Click here to download the 2022 survey report.

You can also download separate files with transcriptions of passenger comments from 2017 through 2022. Comments for 2000 through 2015 are available on request.

Passenger Comments 2022
Passenger Comments 2019
Passenger Comments 2018
Passenger Comments 2017